FAQs

1. Is your product safe to use daily?
Yes, our products are made for regular use and designed to be safe and gentle on the body. However, we always recommend consulting with a healthcare provider if you have medical conditions.

2. How long does shipping take?
Shipping typically takes 3-12 business days, depending on your location. We’ll provide tracking info as soon as your order ships.

3. Do you offer a warranty or guarantee?
Yes! We offer a 30-day satisfaction guarantee. If you're not happy with your product, you can return it for a refund or exchange.

4. How do I use the product I purchased?
Each product comes with a user manual or instructions. If you need help, our support team is always ready to assist.

5. Are your products rechargeable or battery-operated?
Most of our devices are USB rechargeable. You can find specific power details in each product description.

6. Can I return a product if it doesn’t work for me?
Absolutely. We offer hassle-free returns within 30 days. Just contact our customer support for help.

7. How can I contact your team?
You can reach us anytime via our Contact Us page or by emailing info@aurareliefcare.com. We typically respond within 24 hours.